Privacy & Policy
This website is governed in accordance with the laws of Republic of Singapore. The SIngapore courts shall have exclusive jurisdiction over any dispute arising out of your use of this website. We comply with Personal Data Protection Act 2012 (PDPA) set by the Personal Data Protection Commission (PDPC). These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the movement of personal data.
The website www.fenperfumes.com is owned by FEN Aroma Private Limited.
Data automatically collected
We save chat user details automatically; usually your email address. This data is used to access the live chat function to ensure that you are not a malicious robot.
We do not link information automatically logged by such means with personal data about specific individuals.
Data collection and use
We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order. We do not send random marketing emails to personal email addresses (spam).
The information we hold may include:
- Your name
- Phone number
- Email address
- Other information necessary for processing your order
We will never collect sensitive information about you without your agreement.
Data will be held for the lifetime your subscription is active for the purposes of contacting you effectively after which time it is depersonalized and non-identifiable. We do not collect any additional information about you other than that outlined above.
Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.
Access to your personal data
You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request.
We will provide you with a copy of the personal data via email that we keep about you, within 40 days; we will require proof of your identity. We allow you to challenge the data that we hold and you, where appropriate, you may have the data: erased, rectified, amended or completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. You will be able to challenge our decision to refuse to provide you with a copy of your personal data.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification & unlawful destruction or accidental loss.
The www.fenperfumes.com website may provide links to third-party websites for your convenience and information. If you access those links, you will leave our website. FEN Aroma Private Limited does not control those sites or their privacy practices, which may differ from those of FEN Aroma Private Limited. We do not endorse or make any representations about third-party websites.