Does your perfume contain alcohol?
No. We use cyclomethicone & Silc-olivate as the carrier.
Is your perfume diluted with water?
We do not dilute our perfumes with water as oils do not mix well with water. We prefer to use as little add-on ingredients as possible to give you the best concentration of perfume oils.
How long does FEN Perfumes last?
From tests, up to 3 days on clothings. If you perspire easily & you spray on your skin, it’ll lasts about 8 hours minimum. Results may vary.
I don’t know the smell. How to buy the perfume?
You can always request for free tester scent strips to be mailed to you
Should I apply on my skin or clothes?
This is up to your preference. Either way, please do a patch test to ensure no adverse reaction to your skin or clothing fabric.
Is FEN Perfumes natural?
We use a mix of natural & synthetic aromatics to give you the long lasting perfumes.
Is Aroma Oil essential oil?
No. Aroma Oils are synthetic oils created specially for home & vehicle fragrance. Do not use it on your skin as it is of a very strong concentration.
Do you ship worldwide?
We ship to most countries. Shipping prices may vary according to the freight company (could be lesser or more than quoted). We would contact you first to get your approval should there be any difference in pricing. Do email us if you don’t see your country in our list.
What payment method do you accept?
We accept payment via PayPal. You can use your credit card & debit card to pay via PayPal. If you would like to do a bank transfer, please send us an email. However, bank transfers are not covered by insurance should you choose non-registered mail option.
Can I mix the perfumes?
Yes. You can layer our perfumes with each other or even with another brand. Layering means you spray/roll-on 2 or more perfumes on the same or different spots.
As your stockist, can I sell other items?
As our stockist, we do not stop you from selling other products. We want you to make as much income as possible.
I have sensitive skin. Can I use FEN Perfumes?
We have customers with eczema, psoriasis & rosacea using our perfumes without any reaction/flare-ups. However, please do a patch test to confirm. You can buy a 1cc sampler size for your patch test.
Can my child use perfume?
We would recommend you wait until your child is above 7 years old to use any brands of perfumes, even if it’s made with essential oils. Only light mists made using floral water can be used for children aged 4 onwards.
Can I refill your products?
Please do. We choose all our product bottles in a way that they can be refilled again & again. We hate to contribute to the ever growing landfill waste.
Can I return the perfumes if I buy wrongly?
You may return all products (except roll-ons) for an exchange with another item of any value. We do not accept refunds.
If you can’t find the answer you are looking for, do contact us with your questions.